Inside Sales Representative job opportunity

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Want to be part of a growing, international IT provider? As an Inside Sales Representative, you’ll support team efforts in maximizing sales and customer satisfaction. You’ll do this by supporting key accounts, to help them gain and maintain confidence in
our solutions. On the flip side, you’ll enjoy our generous employee benefits and programs.

Responsibilities:

Engaged in meaningful work that makes a difference in our organization and team.
Supporting a company that has a clear, winning strategy.
Involved in creating growth within the technology industry to unleash your potential.
Providing ongoing support and administrative assistance to Associates Account and
Account Executives.
Liaising directly with the accounts/clients to identify their needs and creatively resolve
their most pressing issues.
Connecting with customers to maintain client satisfaction and meaningful one-on-one
relationships.
Attending face-to-face customer meetings to build confidence in our solutions.
Verifying purchase orders for accuracy.
Engaged in providing technical assistance– by answering client technical queries and
performing research in a savvy manner.
Following-up on client orders to ensure they’re efficiently expedited through the
system.
Liaising with administrative, technical and operations departments in order to provide
smooth order flow and successful resolution of customer demands.
Resolving any order-related problems using tenacity, persistence and a high level of
diplomacy.
Successfully promote and selling our Company's full service as a value added IT
systems integrator.
Maintaining a high level of knowledge of new technology in addition to our Company's
solution offerings.
Preparing product transitioning and roll-outs for assigned accounts.

We’re looking for dynamic & talented candidates who bring their potential to our team and
the following attributes:
 Post-secondary education or related experience.
 Self-motivated with strong entrepreneurial skills as well as excellent written and verbal
communication skills.
 Creative & innovative is an asset.
 Experience providing superior customer service in a professional capacity.
 Experience in the IT industry and technical product knowledge is an important asset.
 Knowledge of marketing procedures, computer product technology (hardware, software and
networks) and sales cycles is an asset
 Technical certifications (A+, MCP, MCSE, HP/IBM/Cisco products, Network+, etc.) is an asset.
 Experience working in a Value-Added Reseller (VAR) or distribution channel experience would
be beneficial.
Excellent customer service is key. In addition, possessing the ability to resolve customer
needs in innovative and effective ways is the key success factor of this role.
 Have a keen or budding interest in sales and are seeking an opportunity with potential for
advancement/career growth.
 Ability to multi-task and work with a variety of internal and external customers, all while
maintaining a positive attitude.
 Adept at building relationships.

Contact me at g.t.ulmer (at) gmail.com