Windows 10 Deployment Technician

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Position:  Windows 10 Deployment Technician

Location: 
Vancouver, British Columbia

 

This position is responsible for the deployment, installation, and upgrade of Computer desktops, workstations, printers, peripherals as well as associated operating systems and application software at the desktop level. Included is the troubleshooting and repair of hardware and software failures.  

 

Responsibilities:

 

Deployment of desktops and peripherals following deployment documentation and checklists

Perform complex hardware and/or software upgrades to existing equipment

Perform network connections for desktops and printers

Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the desktop level

Perform complex moves, adds, changes of computer equipment

Understanding of Deployment Guidelines

Outsourcing to client sites

Be available for regular work assignments during evenings and weekends or out of town

 

Qualifications

 

A+ Certification and MCP

Three (3) years of related job experience

Experience with two Operating Systems

Good written and verbal communication skills

A sense of urgency to complete tasks and assignments

Ability to diffuse tense customer situations and project a positive, confident outlook

High level of integrity and honesty

Ability to take direction and follow practices and procedures consistently and accurately

Good time management skills

Ability to work independently as well as in a team environment

Experience with a desktop productivity suite

Must have a valid driver’s license and vehicle and a clear driving record abstract is required

Must be able to lift a minimum of 40 lbs. on a regular basis